Alison:

WHAT CENSUS GROUP MEANS TO ME

I served over 5 years in prison and had been working for Census Group throughout my sentence. Census Group trained me as a Call Centre Operative and helped me through my sentence. When I was at work it seemed I was not in prison, I had a proper job with a good prison wage and I was able to buy luxuries such as coffee, sweets and toiletries. This meant I was not relying on my family to send money in and I was able to buy a few Christmas presents for my children with some of the money I saved. I knew if I worked well, they would give a job at the end of my sentence.

Knowing they would give me a job on release was a massive relief. Census Group know your background and you have the support of the whole team. They are understanding when you have to go to probation appointments and I do not feel discriminated against for having a criminal record.

The major factor is that you are earning money straight away and they are willing to pay you on a weekly basis at first. Just knowing that you are going to be able to pay your rent, bills, food and will be able to start leading a normal life is a massive weight off your shoulders.

Without the support of Census Group, I would have had to go to the Job Centre, wait for benefits and to start looking for a job, which can be difficult when you have a criminal recorded. Also, the time of applying for jobs and waiting for interviews, can be a lengthy process, plus explaining the gap within your employment history.

Since my release and working for Census Group, I feel I have settled into life a lot quicker and I am now working full-time hours; over 40 hours per week. It has given me a routine straight away, which I needed when I was released as it gave me a focus. I have all the support of the team members, who I can ring at any time, even if it’s not work-related and more importantly I feel like I am living again and a member of society.

I cannot thank Census Group enough for all the support they have given me – I would not be where I am after 5 months of release without their support.

My Fight

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The UKCCF Awards

Census Data Ltd (trading as Census Group) is delighted to reveal that one of its employees, Amer Crawford, has been shortlisted by the United Kingdom Contact Centre Forum (UKCCF) for its prestigious 2019 Manager of the Year Award.